DMV Still Pushing To Reduce Wait Times, Address AAA Dispute

HARTFORD, Conn. (AP) – Connecticut’s motor vehicles commissioner says his
agency is still working to improve customer service and will “deal with” a
decision by an automobile club to stop renewing licenses for the general public.
Department of Motor Vehicles Commissioner Michael Bzdyra (biz-DEER’-ah) tells
The Associated Press that AAA Northeast’s announcement to only serve members
comes as the DMV was “starting to turn the corner” and recover from a computer
overhaul hampered by numerous glitches and blamed for long wait times at
branches.
Bzdyra says the agency has made progress since he took over seven months ago.
State officials wanted the auto clubs to take on more DMV duties to help cut
wait times.

The state’s second AAA club is continuing to serve the general
public. DMV is also looking at other possible partners.

(© Copyright 2016 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)

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