Officials: Dispatchers Used Cellphones During 911 OutageOfficials in Connecticut say emergency dispatchers used their personal cellphones to return 911 calls after the statewide emergency telecommunications system went down.
Newtown Emergency Call Center Reflects On Sandy Hook School CallsThe staff at the Newtown Emergency Communications Center has won praise from officials and colleagues around the country for their work the day of the shootings at the Sandy Hook Elementary School.

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