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Customer Service

File photo of a person using a MacBook laptop. (credit: Justin Sullivan/Getty Images)

Computer Support Call Leads To Burglary Arrest

Mike Witonis got an email from Apple thanking him for calling customer service about his laptop computer. Problem is, someone had stolen it from him a year earlier.

04/09/2014

verizon wireless

Connecticut Verizon Workers Among Those Affected In Call Center Shake-up

About 3,000 Verizon Wireless workers will have to transfer to different offices or find new jobs as part of a shake-up that will close five of the company’s customer call centers.

02/12/2014

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