NEW EPISODE: Healthcare Matters – Satisfaction Guaranteed In Health System Proving Successful

Satisfaction guaranteed… in healthcare? When Geisinger Health System CEO David Feinberg started offering money-back guarantees to dissatisfied patients a year ago, many were skeptical. Today, that guarantee is hailed as a success. Dr. Feinberg updates Elliot Joseph and Rebecca Stewart about the guarantee that has many patients, advocates and healthcare leaders excited!
 
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